Literally the best customer experience as a Bike owner. Rich was amazing at sorting my Pinarello when another very reputable bike shop made a complete mash of it. The attention to detail and his interest in bikes and getting them sorted was amazing. A true gent and one of the best neighbours to have in Northstowe. I would recommend him to anyone for any bike. He has also helped me source a new bike and put up with my every question where nothing was too much hassle.
Rich did an outstanding job of servicing both my wife's bike and my own, picking up some very subtle issues and doing an extremely thorough job. We rack up a lot of miles commuting but after Rich had finished our bikes ran like new. Additionally Rich is incredibly friendly and helpful discussing and explaining the work done and issues resolved. Can't recommend highly enough!
Very polite, great communication with updates on progress. Thanks.